The Turnkey Warranty workflow is designed to work with Manufacturer, Distributor and Dealer users in mind. Our software supports both English and French. Additional Languages can easily be added should the requirement be part of the overall solution design.
The application is designed to easily control and import a Manufacturer's and Distributor's inventory for proper cloud based Inventory and Claims Management and Adjudication.
You can link inventory items to claims, parts and labour.
Publish Service Bulletins and recall notification information.
Issue NVIS / Title / Registration and PDI / In-Service forms and record the chain of ownership.
Control warranty periods by models.
Although your dealers initiate a warranty claim, you are the final arbitrator. The application is customizable to your specific environment as required. It creates a seamless pathway for information to flow in a controlled environment between your dealership network or across multiple entry points worldwide.
Streamlined Inventory Management
Importing records could not be easier - CSV import process
Manage and associate inventory items by dealer to quickly track what is left in stock - Inventory Control
Reporting could not easier - quickly export all pertinent details for effective reporting reviews
Linking inventory items to claims, parts, and labor could not be easier - streamline in real-time
Form Management Module
Issuing of eNVIS forms (Canada – licensed unit)
NVIS searching functionality
Issuing of eTitle forms (USA – Licensed unit)
eTitle searching functionality
eRegistration for products ( Units with no serial number)
eRegistration searching functionality
Bar-coding feature
PDI Form Management Module
Issuing of ePDI forms
ePDI searching functionality
Bar-coding feature
Customizable Limitation of Liability certification
Extended warranty feature
Parts and Labor Management
Importing
Updating pricing and rates
Flowchart-specific claims management
Defect and complaint code management
Parts ordering system
Generic and customized reporting functionality
Advanced Online Warranty Processing Made Simple
Reporting on warranty data is not enough; it’s reactive and too late. Turnkey Warranty is the proactive management tool that uses real- time methods to process, monitor, adjudicate and analyze the warranty process
What will Turnkey Warranty do for you?
Reduce Your Workload – The dealer handles the delivery information and warranty claims, so there is no delay or time consuming entry of data from paper forms
Control your policies – Your policies and procedures built into the business logic. Ensure compliance with recall notices, service bulletins, labour codes, repair codes, etc.
Expand your reporting – Examine product failure trends easily, invaluable for proactive Quality Control.
Rule your data – Data is maintained in a PostgreSQL database and can be exported for further use and optionally connected to a wide variety of ERP / CRM systems.
Know your customers – Having end user data allows your marketing department to be more proactive, thank repeat purchasers, inform them of upgrades, dealer changes, new products. The Sky is the Limit!
Own your brand – Turnkey Warranty can be white labeled (Branded) for a coherent marketing message to your dealer network.